RE: Weekend Engagement - Let's Talk About Customer Service
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Good points raising this topic, Customer Service. I feel like everywhere, people just undermine the role of a good customer service. It's what keep people coming back, make or break a business. Though of course, we can't always please everyone but as long as the customer service are being quick, personalized and empathetic, I am sure that it's enough for a lot of people.
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Hey thanks for the comment! Yeah I agree that it could make or break a business but people often overlook it. These days, good customer service is so rare, and I really appreciate and will support brands or services that make me feel valued as a customer.