We Are Alive! December 22nd, 2024 Laptop Project

Today I had an unexpected laptop project to do. My parent's laptop is giving the infamous BSOD, or "blue screen of death".

I managed to get the Laptop to boot a few times, but after about two or three minutes, it's BSOD again.

As an added challenge: this laptop has bitlocker so any access to the data requires entering a long key. Thankfully I was able to access my parent's Microsoft Account for the key. Scary to think if a hacker gained access to a Microsoft Account, any hardware encryption is useless - but it helped me in this situation!

I managed to get into "safe mode" after jumping through some hoops. I ran some repairs via command prompt and was very optimistic with the scan as it found and fixed some corrupted system files.

I rebooted and it came up! I thought it was fixed, I was about to return it to my parents.... but then another BSOD.

Booo!

I wasn't planning on spending hours working on a laptop, but my parents have happily used this portable for many years without many problems - it seems what's coming up now is hardware related.

I'm giving this portable one last chance with a total reset, reinstall of windows. Let's see how this goes. If it goes well, they can get a few more years out of this laptop! It's only about FOUR years old.

Let's see what happens next!


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Benjamin Turner: God fearer. Rooted in Messiah. Husband of @lturner. Father of SEVEN wonderful children. The guy behind the camera. Blockchain enthusiast.

Bless the Most High!

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34 comments
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Wow, I wonder, isn't that the laptop you had recently bought, you even made a post about it, or is this another laptop?

!BBH

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This is an old laptop from 2020. We got the new one just in time, as this one looks like it might be toast. !BBH

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I hope that repair goes well. I have never done that thing of recovering using the Microsoft account key, so it caught my attention.

And seeing as the computer is about 4 years old, I don't think it's old enough to have serious hardware failures, but you never know. I have seen very strange cases on occasion, of the type we call "crabs" because they behave in such a strange way.

!BBH !LOLZ

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I did a complete re-install of windows and it's like new again. !BBH

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A root solution, and I've read that it's generally faster than trying other means. At first it seems like a drastic measure to me since I'd have to install all the custom drivers I usually use, and the work programs. But several friends have always told me that formatting everything is the best solution when there's a problem that doesn't want to be solved.

!BBH !LOLZ !PIZZA

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it seems what's coming up now is hardware related.

Maybe there are bad sectors on the HDD/SSD.

The best solution to this is to install a new HDD/SSD.

Either way, if there is any valuable file on it, I would recommend making a backup.

But maybe it is not HDD related.

Maybe it is something wrong with the RAM modules.

Running a RAM test is also a good idea.

Another option:
Try running a Live Linux Distribution on it.

You can also try installing it.

Maybe the laptop will properly work with Linux.

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Thanks for the suggestions. I was hoping to simply repair the unit, but a re-install of windows was in order and now it's working again like new. !BBH

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Glad to hear you were able to reset this laptop for your parents!
Many people would probably have just give it up and replaced it with a new one .
Nice that it gets one more chance !😇

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I much prefer fixing rather than replacing. Although sometime it's just time to replace. Thankfully not in this case! !BBH

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Very true.... everything is so expensive nowadays, it's better to fix if you can!!😇👍😀

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Sounds like you've had quite the adventure with that laptop.
The BSOD can be such a headache, but it seems like you've been really thorough with troubleshooting.

!PIZZA
!BBH

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Headaches are what aspirin is for, it' amazing what can be done with the right tools. !BBH

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Didn't you buy them a new one? It seems a total reset and reinstall is the only solution.
!BBH
!PIMP

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It seems like the reset worked. Time will tell. !BBH

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A four year laptop is old, but it's not that old.

Hope you get it running !BBH

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I still don't have a laptop.
I will try to buy a laptop now.
I hope your parents' laptop will be repaired.
Wonderful post dear bro.
Thanks for sharing

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My Christmas project is hived code 1.27.7 and playing with some new plugins I haven't been using.

Compiling is done, and now replaying on the first node. Then I have 2 more to go, one of them to test the "small disk" requirement Hived will have! Which is super interesting for anyone that just wants to run this stuff on a NAS or even a laptop.

And the team has even prepared everything under docker (that I am not using but I would highly advise anyone who is not tech savvy to use it).

Merry Christmas!

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